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Thread: TTP - Trusted Traveler Programs Website -Info, Help, Bugs & Glitches
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Old Dec 15, 2021 | 7:50 pm
  #278  
NickP 1K
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Originally Posted by Explore
Over a two-week period, whenever I go to pay for the completed application online, I'm told that the CBP server is down and that I should contact CBP support. Anyone else experienced this? What's the best way to contact them?
Try to login with private browsing/incognito in your browser PRIOR to putting in the ticket suggested further up. There is a chance a prior cookie that isn't expired for the site is causing an issue.
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