Originally Posted by kef0913
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If you want to rationalize it you could always tell yourself that someone else out there who has an unused coupon probably won't use it. Therefore you are not costing the airline/hotel anything that they were not anticipating.
The airline/hotel is counting on a certain percentage of coupons not being redeemed so in fact you are costing them something.
On a bit of a tangent: of course companies count on a less than 100% coupon redemption rate but I just learned/realized that they count on a less than 100% redemption rate for pre-paid cards too! These are those cards you can buy as a present for someone, like a $25 gift card at Tower Records. Even though those were paid for in cash they aren't all redeemed. And people say only the Fed can print money.
