I might need to cancel some tickets bought with the Works bundle in the coming months and just want to clarify since this will be my first time doing this. I cancel it online and get a credit and then fill out the form to turn the credit into a refund? I don't fill out the refund form before cancelling the itinerary?
Also, in the event that I'm fine with a credit, if the itinerary was for multiple people flying together, will the credit be good only for a booking where I am still the main passenger? Can I use the credit to buy multiple tickets on one itinerary for multiple people traveling together with me? I know that the credit can't be split up and must be used on one trip but that I can use multiple credits on one trip and then pay the remainder on a credit card.
Sorry, just getting familiar with Frontier and their little rules as I've been a Southwest person prior to this and knew all their rules already. I feel like with Frontier, I need to tread more carefully as they are pretty strict and will not reconsider after screwing you over because you didn't happen to know one of their unique rules.