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Thread: [Archive 2021-2023 Hilton Amex Aspire $200 Resort Credit]
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Old Dec 13, 2021 | 7:35 pm
  #339  
Adam1222
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Originally Posted by jsn55
I don't think that Hilton wants to insult loyal guests by denying you the benefits that you signed up for. Write a polite, concise note to HH outlining your situation and asking them to honor the terms that were in effect when you made the res. CS can't do anything other than follow their procedures manual. You don't have to 'prove' your facts, HH can look that up easily. You need an executive to help you.
Hilton Honors can't do this. Amex would have to.
And the Amex is not limited to "loyal guests."
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