FlyerTalk Forums - View Single Post - QFF Service Centre inconsitencies...

Nov 10, 2004, 2:18 pm

#5

mcsmcs

Join Date: Jul 2004

Location: MEL/NGB

Programs: CX GO

Posts: 86

When ringing Premium there should be a choice if all the Premium Operators are busy to either hold or go to a standard CSO not just get diverted.

I dread it when I do not her the words "Premium"

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