Originally Posted by FXWizard

I created my account and everything was working properly until I got to the final stage of the renewal process and gor a message that there was a problem with the server and to try again in a few minutes.

I went through the login process again (I guess I'm going to need a one-time SMS code every time I log in), walked through the verification that all of the information was accurate (my DL didn't carry over but everything else is good)...and I got the server error again.

I'll try again in the morning on a different browser (using Safari, will boot up into Windows and try IE).

UPDATE: Tried in Win7 using IE with same result; have submitted support request with screenshot, auto-reply says average response time is 10-15 business days...good thing I was renewing early and have almost a year before my NEXUS membership expires.