Originally Posted by
johnaalex
Waited about 45 minutes on the Gold Line this morning. The agent said that yesterday people were waiting over two hours!
I couldn’t even get on the queue yesterday calling Bremen. There was a busy signal immediately, before the phone was even answered with the general BA greeting. I called the German BAEC Gold number and found a sympathetic agent that would handle a cash booking, but even that was a 30 minute wait.