FlyerTalk Forums - View Single Post - UA Award tkt change/cancellation/redeposit/fees Q&As {Archive}
Old Dec 11, 2021 | 8:56 pm
  #1528  
emcampbe
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Originally Posted by Traveler56789
I think it’s letting you do that because it’s still in the 24 hr window.

yesterday I tried to change an award flight departing outside the USA (LIS-YYZ-ORD) within 30 days. I couldn’t do it online. I chatted with them and they said it would be $100 to change or cancel and redeposit (I’m also silver)

I am, however, able to change my outbound (from the USA to Lisbon) flight online with no issues or fees
just curious - what date is your flight from LIS (wondering if before or after 12/31 - which is the waiver end date).

for the record, I had two agents on text chat confirm that there would be no fees to change - wanted to know what I’d be dealing with if I do need to change. Low and behold, just a couple of minutes ago - and I’m at about 26 and a half hours after original booking, tried another test change (without confirming of course, on the app), and it indeed doesn’t show the change fee as waived - but true to the agent word, is showing a $0 change fee. So must be part of the worldwide waiver.
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