Originally Posted by
yyzgigi
just out of curiosity who did you try to do the SDC with? Was it online, checkin, MLL or at the gate? I know online is a no-go but was thinking a gate agent might exercise more license particularly with a delay.
There weren’t any options online. I first asked the lounge agent about the rules, and she said rerouting wasn’t allowed. I later visited the customer service desk in the C gates area, where I was told going from a connection to a direct flight was allowed, but not the other way around. I finally asked at the gate after the second delay, but the agent there referred me back to customer service.
Originally Posted by
TheCanuckian
Two of us are flying CDG - YUL - YYZ. One is on an upgraded Latitude fare, the other on a business class rewards fare (lowest).
On the day of, is there any chance we would be able to do a SDC to the direct CDG - YYZ if there is available space? Or is that ineligible since we would be changing the route?
If the customer service agent I spoke to was correct, then you should be able to do a SDC to a direct flight.
Try it and let us know if that’s actually the case!
