Originally Posted by boolean64

The hotel is clearly aware of what they are trying to pull and have decided they can get away with it. Further conversations with them seem unlikely to yield any fruit. Lurkers may be able to help but I'll put money down that the threat of consumer protection agency action is the only thing that will get the result you want...and the threat might not even work...you might need to actually get them involved. I wouldn't even waste time threatening...i'd get the ball rolling on the consumer protection agency now to maximize chances it is resolved before Dec 25.

Also, i don't understand why Marriott Corporate should be on the hook for anything here. This is all about the hotel honoring their confirmed reservations. If they got screwed by formula 1 changing the date, that's not on the guest or marriott. Maybe for the points but i think based on occupancy the hotel will be OK with the points reservation anyway.