FlyerTalk Forums - View Single Post - Frontier Cancellation Policy with “The Works”
Old Dec 10, 2021 | 10:14 am
  #6  
Reaching
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5 Years on Site
 
Join Date: Nov 2016
Posts: 209
Originally Posted by Cameron B
The process is not automatic. You will receive instant value in the form of a credit voucher for future flights upon cancellation.

If you would like it to become a credit card refund you must fill out a refund request through their e-mail contact form. They typically respond to that within 24-48 hours.
Is it a two step process? Cancel online to get a voucher, and then request refund?

Or can you request a refund directly through the online form without first cancelling?
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