Originally Posted by
USFlyerUS
Hang tight. That happens with exchanged tickets. Give the refund agents a chance to review the request (and hence the 7-day window). If the refund amount is wrong, then pursue further. Otherwise, give them a chance to review the matter.
Thanks.
The issue isn't that I can't wait 7 (or 14) days to get the credit put on my credit card. I'm not living hand to mouth.
The issue is that so far, now at 7 days, I have no confirmation that I am going to even get a refund, nor what the amount of the refund will be.