Originally Posted by
champignon
I have flown BA in long haul First at least 15 times, and BA long haul Business at least 20 times. I can tell you that there is an ENORMOUS difference between those two products. I also had a 10 hour layover at Heathrow, and with a Business ticket I would not be allowed into the Concorde Room, which is a terrific 1st class lounge (or at least as good as you get in N. America or Europe, with perhaps 1 exception (La Premiere AF lounge at CDG). The BA club class lounges are pretty lousy, especially when busy.
But enough to cancel an entire trip? I too have flown both and wouldn't have cancelled an entire trip based solely on this.