This summer we flew Air Canada in their biz first. This was a 2-2-1 767 from Montreal to Tel Aviv.
We had the same crew both ways. I've flown in biz and upfront before, but A/C's service really hit the mark. When I inquired about it, the senior flight att said this, " I treat all my passengers as if they were a guest in my home."
I've never heard that before. For the first time in my 12 years of flying, I thought my mother was in charge!
Now the food wasn't the best (never order beef on A/C), but everything else was just fine.
Dan