Originally Posted by
mvoight
Your choice to cancel, and cause the extra costs involved. You were booked to lly during the busy holiday season.
Not all routes have first class, and those that do could have been sold out. As one of the flights was canceled you were free to canceled the ticket and rebook it in any way you saw fit. I would have simplly called BA and asked them if they could replace the segment. I did this in the summer when they canceled my ticket from Genoa, and they were able to switch it to a departure from Pisa the next night. They did this even though the booking at been done with AA
I disagree with the premise, because the only flight that was canceled was the short BA hop between LHR and GVA, which could have easily been changed had AA been willing to do so; all the other 7 flights in the reservation were operating as scheduled.
As to calling BA, I already did that on this ticket (actually with reference to changing the only other BA flight on the reservation, the return from GVA to LHR on the return journey, which I wanted to change to an earlier flight on the same day). The BA Silver line agent told me that BA couldn't touch the ticket being how it had been written by AA, and that any change THEY made would cause a repricing costing thousands of dollars. So I didn't regard that as an option in this case.
My big error was in not (politely) hanging up on the AA agent and calling back to find someone else with hopefully a higher level of competency and willingness to accommodate a customer who had a PAID first class reservation and at least some level of OW status.