Originally Posted by
Flying for Fun
Can anyone purchase an extra seat?
The option to purchase an extra seat is available only to those individuals who require this service based on our seat dimensions. The purchase of an additional seat is required for anyone who cannot comfortably travel with the armrests in the down position. Any customer who purchases a second seat, and who does not meet the criteria described in our second seat policy, will be ineligible for a refund of the second seat.
I wonder when you check in if they will cancel your extra seat, without a refund, and assign it to someone else if your don't meet eligibility?
James
Originally Posted by
olouie
I believe the comfort seat and customer of size policies are different. I've done it in the past without any issues and I can fit within one seat. Not sure what happens on an oversold flight though. They've never questioned my size but I am pretty big to begin with.
Yes, these are two separate polices:
1. Comfort seat, linked info here:
https://www.alaskaair.com/content/tr...s/comfort-seat
2. Customer of size, linked info here:
https://www.alaskaair.com/content/tr...tomers-of-size (James, this is the policy you quoted)
The key difference is that if you don't fit in one seat and you purchase a second seat as a customer of size then you are entitled to a refund for the cost of the second seat if the flight does not go out full. If you fit in the seat and just want the extra seat then you are not eligible for a refund for the cost of the second seat if the flight does not go out full.
The comfort seat page specifically states three key items:
a. "
A companion fare discount code and/or miles may be used to purchase a comfort seat when ticketed at the same time."
b. "Any guest who chooses to purchase a comfort seat, even though they can fit comfortably within one seat with the armrests down, will be ineligible for a refund of the comfort seat, even if all segments of the itinerary depart with empty seats."
c. "Guests purchasing a comfort seat can earn Mileage Plan miles for both the guest seat and for the comfort seat. Mileage earned for the comfort seat does not count toward elite status."
Hope this helps! I will try to remember to report back next year after my flights 