Don't even get me started on this. I have had so many issues over the past few months, it's ridiculous. I have one itin where it shows:

Ticket number No ticket Issued

Then right under it, I see it says:

Ticket number 3412176003231 (not the actual ticket#)

It shows that a seat isn't assigned, which is annoying because I paid in points as a Mosaic to upgrade to EMS.

I called in and the rep is like, I see you in seat 2A, so I'm like well, why doesn't the Jetblue website show that and the rep says, I have absolutely no idea. Great, that gives me a lot of confidence.