Originally Posted by
AwardBee
I booked a domestic Canada flex fare for $274, then subsequently changed it to a comfort fare for an extra $90, total $364. Then I tried to cancel it for a refund, thinking that comfort fares advertise their refundability. But when I went online to do that, the system is saying it will deduct a $231.70 cancellation fee for this. Does that sound right?
I can't confirm whether the actual cancel fee is correct, but you are held to the rules of the original fare.
(Don't get me wrong... I'd love to always upfare to Latitude or Comfort and get a full-blown refund... but that would really annoy AC)