Originally Posted by MsEverywhere
TSAMGR,
The air carrier allowed them to check in through online checkin or kiosk, so the carrier doesn't seem to be hung up on having a physical piece of paper or plastic that indicates identity.
I was surprised. I thought the TSA would require a government-issued piece of paper or plastic with a photo except in extreme circumstances.
The TSA has advised the air carriers that they should only accept government issued IDs to verify the reservation. It appears the carrier didn't do that. If the passenger doesn't have ID, gov't issued ID or two forms of ID then the passenger is a selectee.