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Old Dec 2, 2021 | 5:24 pm
  #4540  
apeortdz
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Join Date: Mar 2010
Location: PHL
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Posts: 2,753
Originally Posted by WilcoRoger
This is their standard copy-paste reply, nothing to do with anything you did or didn't do. I had this a few times, sometimes it went away after opening a new ticket (HUACA ) sometimes the account just got reactivated a few months later without any input from my side.

Anyway, the moral of the story is to redeem asap and thus minimise your risk of losing anything more substantial.
Thanks for this. I will give it a few weeks and try again to get it reset. I appreciate your comment.
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