24left said: "
But the 24 hour refund wording from AC offers 2 options " we will refund the value of your ticket" OR "simply cancel the payment transaction"."
I just don't remember for sure, but my belief is there was no option.
I'm not looking forward to phoning them because I'm bad at verbal communication.
I booked at about 7pm EST yesterday and cancelled at about 8am EST today. I was well inside the 24h window.
I think you are right, 169 was the taxes.
Here is what the cancel email had:
SUMMARY
1 adult
Air transportation charges 2246.50
Taxes, fees and charges
Passenger Service Charge - New Zealand 35.00
Harmonized Sales Tax - Canada - 100092287 RT0001 4.55
Passenger Security Charge - New Zealand 14.70
Border Clearance Levy – New Zealand 38.00
Air Travellers Security Charge - Canada 25.91
Airport Improvement Fee - Canada 35.00
Total amount paid 2399.66
NON-REFUNDABLE FEES
1 adult
Air transportation charges -2230.00
Taxes, fees and charges
Passenger Service Charge - New Zealand -0.00
Harmonized Sales Tax - Canada - 100092287 RT0001 -0.00
Passenger Security Charge - New Zealand -0.00
Border Clearance Levy – New Zealand -0.00
Air Travellers Security Charge - Canada -0.00
Airport Improvement Fee - Canada -0.00
Total non-refundable fees -2230.00 Total amount paid
2399.66 Total non-refundable fees
-2230.00
Balance (refund) -
Canadian dollars $16966