Originally Posted by
passenger66
Maybe this is not the place to post this but last night I booked a flight on Air Canada for $2400 seeing that their website says we can cancel with a full refund within 24 hours. This morning I decided the flight was not going to work and I cancelled and only was refunded $169.
When I look again at the website it has a button "Find out more" and under that it says some flights are not eligible for being refunded.
I really thought Air Canada had introduced a 24 hour refund like United.
Am I just screwed?
@
passenger66
I'm not sure this is the right thread but the mods will move the posts if not.
You didn't provide enough information here. What was the routing, which fare did you buy. I recently bought and cancelled tickets within the 24hours time frame. Did you look at the detailed cancellation rules that applied to your fare?
AC has this page for their refund and cancellation policy
https://www.aircanada.com/ca/en/aco/...-refund.html#/
And at the bottom is the 24 hour refutability note. You might want to call AC directly.
24 hours refundability:
If you cancel your booking within 24 hours of purchase, we will refund the value of your ticket or simply cancel the payment transaction.
When purchasing fares, they have charts on these pages. This is the main Fare options page
https://www.aircanada.com/ca/en/aco/...nd-fees.html#/
There are links for fares within Canada, to the U.S., International and so on.
You would see info like this
Also, when booking the ticket, the fare rules and conditions can be found on the summary pages before payment if you click the fare you selected.