What a disappointment!
Especially given the info about swissport the employees and service at T4 was absolutely top notch. Doesn’t even compare to the service flying LH out of T1.
Definitely seemed like Swiss invested a lot updating the lounge in T4, although the lounge wasn’t my favorite (I’ll miss the centurion lounge!), I always felt so welcome once inside. Won’t forget how everyone was in costume on a Halloween flight this year. Seemed like a great community.
LH lounge at T1 always felt overcrowded. Can only imagine how it will be moving forward