Originally Posted by
Adam Smith
AC. Lots of posts in the schedule updates thread about this the past couple of days.
Correct. In theory, the earlier you make a change, the better the availability on alternative flights, but for flights that are 4-5 months away, a few days likely won't make much of a difference.
The US doesn't have the concept of transit the way that many countries do, so you'll be subject to whatever requirements apply to those entering the US. What those will be in April, who knows.
On that point, at least, the policy is there to back you up - in black and white; no question as to what's "reasonable". My most recent experience with this, the agent was very helpful, and was willing to do it once she actually read the policy (initially she just put what I wanted in to the computer and it told her to re-price, and she knew about co-terminals but not the 200 miles), but she did need to read the policy and then wanted to go check with a supervisor.
Just wanted to say thanks and share my experience in case it helps others.
After discovering that I couldn't find any IP phone (i.e. Skype or similar) that would dial an international free number (++800 number) which AC use for their web reservations, I had to use my dad's landline as I don't have one myself.
Expecting to have to have a long wait, I was pleasantly surprised to get through almost immediately and spoke to a great agent who was pretty helpful. The change from LIB to SJO on my return flight was immediately accepted with no issue, the outbound flight he gave me was reasonable - it was the best available on Air Canada's site in terms of timing though the 2nd leg is on Avianca.
Overall it wasn't so bad. Who knows if this will be the last change, but thought I would post my experience if even just to clarify that the LIB/SJO change wasn't an issue.