First post, so must’ve had a bad experience!

arrived on Sunday night on BA 1402 at 1947, so at the carousel by 2000.

and waited, and waited….baggage services bloke went to see what was happening about 2025….crowd was getting restless and bags started to show at 2100, I had my final bag by 2117…yep 90 minutes after arrival waiting in a cold miserable terminal.

There was zero information as to the delay, no one about to ask, until some airport staff turned up but that was just to stop people going out and back in the no return doors.

i spoke to baggage services who told me delay was due to no staff, so where’s the issue lie here? BA, menzies(?), MAN or a bit of everything.