Originally Posted by
Wagner Campos
I ve got a trip next month in Miami and have a rental with hertz. My question is as it is my first time using five star customer would I be able to skip counter and pick my car from five star alley and drive out from hertz garage or must I still go to counter as it is my first Time renting with hertz???
You can just grab a car from the Ultimate Choice 5* section and head to the exit booth. The agents there can do just about anything the counter agents can do. There is no need to stop at the counter.
Safe travels!