FlyerTalk Forums - View Single Post - Capital One "security" changes makes international account access difficult
Old Nov 27, 2021 | 6:30 pm
  #38  
Nagasaki Joe
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Originally Posted by unmesh
Not an expat but have used GV to mnage my finances too, because of the convenience. Recently, though, a bank refused to accept wire instructions over the phone because their anti-fraud system detected it as a VoIP number and flagged it for possible fraud. They told me I should keep a landline active for this purpose!
I discovered that GV is not supported in Japan where I live. You can download GV in Japan but you cannot get a phone number in Japan (and in other countries where GV is not supported). If you're overseas, Google can detect where you are located even if you use a VPN with a US IP address, so you cannot get a GV phone number. If you download GV in the US while having a US-based phone number (even a virtual phone number), you can obtain a phone number there and take that with you and use it overseas, but you cannot accomplish that in Japan or wherever GV is not supported. Also, according to most reports, GV does not forward SMS from banks and financial institutions for 2FA, through Moh20 reports success with Cap 1. In short, you need to download GV before traveling overseas, and even then it is not guaranteed that you can receive text messages from Cap 1. I need to find another solution, as I have no immediate travel plans to the US where I could download GV and only hope that it works for Cap 1 2FA. None of the virtual phone services that I've seen online advertise if SMS from banks and financial institutions can be transmitted, and from my research, it appears they cannot in most cases. All these restrictions are pretty weird in this globally connected world. Has anyone been able to successfully access their Cap 1 accounts using 2FA with SMS from overseas (specifically Japan)?

Last edited by Nagasaki Joe; Nov 27, 2021 at 7:03 pm Reason: Add information
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