Originally Posted by
binman
BA won’t quibble!
A taxi would have just as expensive.
And of course you will have been insured for all eventualities and can leave the argument to them. But I have been in similar situation and BA covered car rental, ferry and taxi from Harwich to Heathrow.
there just are not the staff or indeed the experience to handle disruption anywhere and you need to fend for yourself. Good insurance is critical.
They better and will be looking for some Avios too, far too brand liyal for all this BS