FlyerTalk Forums - View Single Post - Grand Hyatt Playa del Carmen, Mex. (LEAVING Hyatt 31 Jul 2025) REVIEW - MASTER THREAD
Old Nov 26, 2021 | 1:17 pm
  #464  
From NYC
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20 Years on Site
 
Join Date: Dec 2004
Location: NYC
Programs: CO Plat, Starwood Plat, Hyatt Plat, Hilton Diamond, CO Pres. Plus, Hertz #1 Gold
Posts: 1,222
Originally Posted by From NYC
Have been unable to use their site for payment. It keeps getting rejected despite 3 different browsers, and 2 different credit cards. This is just the dumbest thing I've come across from a hotel. Wrote them all this and will see how they respond tomorrow.
Latest is that the hotel has not canceled my reservation and will work with their bank to figure out what's going on. BTW, my bank shows no rejection of a charge; doesn't show any attempt at a charge, so it seems all to be coming from the hotel and their bank.
From NYC is offline