Originally Posted by
BA refund helper
Please PM me your PNR and i will look at it for you. As has already been suggested, the backlog for reissues is very low these days so i suspect that something has gone awry on this.
many thanks
Thanks for help!
It was a mixture of insufficient Avios having been deducted and a tax adjustment (the latter a
massive £1, which BA waived - a good decision as it allows staff to focus on more pertinent tasks I'm sure).