I've just received the following email from BAEC:
Thank you for contacting us about our BA Holidays Double Tier Points offer for your bookings xxxxxx and xxxxxx.Please accept my apologies for the delay in awarding. We are working hard to get all parts of the Executive Club back up and running and I would like to assure you that once we are able to award the bonuses we will be back in contact.
Thank you for your continued patience.
At least it's an acknowledgement and hopefully I'll get a positive result before too long.