Originally Posted by tarheelnj

Haven't received my new Visa card to replace my MC yet.

Just spoke with a Chase rep who explained that the physical cards are backordered, but they expect them to be mailed out in the next 10 days or so. It didn't stop them from kicking in the 1 mile per $1 spent (down from 1.5 miles per $1) on my November Chase statement or raising the annual fee to $525 now.

When I complained, the rep said I was welcome to switch to a different card. Unfortunately the UC membership inclusion still makes the overall cost look better than another card + membership fee.