Originally Posted by gaobest

Hi all
we just realized that our car rental doesn’t match what’s on the rental agreement. Same suv style but different brand (Kia vs Mitsubishi). We can’t reach ORD Avis as it goes to the national car call center, whose agents can’t help.
we just don’t want any problems with Avis or this car difference. Is there any reason to worry? I’m paranoid that Avis put our car on a stolen list - somehow surely they’ll realize that one car is missing and one car is just in their garage. Do we need to contact Avis or should we just do nothing until we return the car on Saturday?

definitely makes me question the value of renting at airport versus smaller suburban office even factoring the 2 taxi service rides with ORD.