Originally Posted by callmedtop

For what its worth, the St. Regis concierge and reservations folks have been extremely responsive with email - as in, less than 1-2 hours for long, detailed responses. A nice start.

Find it a little strange they are requiring us to get a van for 3 people airport transport (at 170EUR), vs a sedan at 100EUR - since when do 3 people not fit in the back seat of a E-Class Mercedes? 3 suitcases should fit fine in the trunk. Am I in the wrong here? I rarely travel with >2 people so a little out of my element.