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Old Nov 22, 2021 | 1:09 pm
  #96  
the188
All eyes on you!
10 Years on Site
 
Join Date: Mar 2015
Posts: 269
Originally Posted by danpeake
I assume when you say you've done mobile deposits that those were of money orders?

Also, are they terminating your non-banking relationship (insurance products, etc.)? What about the mortgage?
Yes, they were MOs. Spread about far in-between (but maybe not in their eyes) as I have local banks I typically deposit into. I do recall sometime at the beginning of this year they asked me to verify my identity and asked me some income questions. So not sure what red line I crossed in their eyes. Then again they have a very different client base than the typically bank.

No idea. The CSR I talked to said she had never seen this happen before. After several holds I was told I would still be able to log-in and use the other products (the person didn't sound very sure). I doubt they would give up on me paying them back for the mortgage, but not sure what will happen to the rates on the insurance. Any product they sell is predicated on a banking relationship first. I paid my car insurance through the end of the 6 month contract, so I assume they will have to honor it until then at least.
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