Originally Posted by scented

Spot on... I really would like to know which of the Park Hyatts these days are really competing with the top top top operations worldwide. Paris used to pride itself on being amongst the city's elite Palace hotels, but now it is merely competing with other 5*, if at all... there are still some nice Park Hyatts left, namely Buenos Aires and Saigon. But what a fall from grace for the rest of the group. Milan is still closed and refinanced debt in early 2021, Istanbul is coping with an owner who displays himself in mosaic in the lobby, Vienna is suffering under Austrian restrictions, Hamburg never was a true PH, in Doha their great GM left and before him most great staff, etc...

I really don't know what is going on in Paris but I really hope they lose Palace status and come to their senses... maybe they figured they can make more money as a better 5* than as a Palace and with Jauslin no longer in charge, they gave up.

Clearly a Concierge saying 'NO' takes the cake..... and not saying no to a private viewing of the Louvre, to access Hermès' private garden or other difficult requests, but he declined to make a basic restaurant reservation.... goodness!