FlyerTalk Forums - View Single Post - 13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Old Nov 19, 2021, 4:08 am
  #417  
Splotly
 
Join Date: Feb 2012
Location: UK
Programs: BA GGL; Virgin Gold; HHonors Lifetime Diamond
Posts: 417
Originally Posted by anotherpax
Is the general feeling that the "upgrade" hasn't been well planned, hasn't been well implemented by their "trusted IT partner", and extremely poorly communicated.

I work in IT and have performed many systems migrations in the past, sometimes things take a little longer which is why you factor in wiggle room. This however is beyond a joke.

No real explanations as to the "improvements" and BA treat paying EC members with utter contempt.

Am i alone in thinking this?
I’m also thinking their detailed plan read:

1) Do install
2) Give it a whirl
3) Loop

Unsure whether their high level plan looked better and led them to believe everything would be fine
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