Originally Posted by
Troopers
That's correct. My balance is 24k less than it was yesterday (I'm certain of this and have a screenshot from last week with the 24k), and there isn't an 24k activity.
Perhaps it's a coincidence and/or associated with the missing 24k, but I did received several "Confirming your points activity/Points have been deducted" emails within the last few days. What's odd is that these activities were booked (with points removed) months ago but it shows up as a recent activity.
Hmm, I hope you figure it out. Honestly there is nothing preventing Hyatt from screwing us over if we don't notice these things. It's always a slight concern of mine (that and UR pts, etc) since I am not vigilant about tracking my points/miles at all. Only if I happen to notice something quirky would I have any idea. Hopefully there's a simple explanation and you haven't been shorted any points...good luck!