Hi - Recently relocated from the NYC area to South Florida, and live in Palm Beach County. I was a loyal United flyer forever (and also Air Canada when flying home) but trying to figure out what to do in my situation. American is a logical choice in SFL but the airline seems to have a fair amount of negative reviews. Delta is an options, but definitely means saying goodbye to valuable award redemptions. Curious what people think.
1. What is most important to you in a frequent flyer program (FFP)?
>>> Reply: Award redemptions, upgrades
2. How many miles do you usually fly each year? How many flights/sectors?
>>> Reply: BIS probably 65k-75k but with bonus, I tend to clear over 100k in a normal year (1K on United for a number of years)
3. What fare class do you usually buy?
>>> Reply: Mainly business, but economy if the flight is under 3 hours total.
4. Are you able to choose your airlines and/or class of service? Do you travel for work and/or pleasure?
>>> Reply: Yes, I can choose airline. I travel mostly for work.
5. Which routes do you fly most often?
>>> Reply: Domestic, varies. Recently I've been doing more IAH, RNO, CVG, RDU, BOS, LGA, JFK, ATL, DEN, EGE, SFO
6. What is your home airport?
>>> Reply: FLL / PBI. I can do MIA but it is an enormous PITA.
7. Do you have status in any FFP? What is it? How miles do you have banked in each FFP, if any?
>>> Reply: 1K on United, Gold on Delta. I have 520k+ MileagePlus miles and over 720k lifetime miles flown on United. With Delta, minimal of both.
8. What are your preferred airlines, if any?
>>> Reply: United, to date, however having direct flights to JFK/LGA/BOS is important to me. United flies to EWR with no directs to BOS from South Florida. If American didn't seemingly have bad reviews, American would be a logical choice from Florida (also means more trips to MIA...). Delta is a better airline from a customer service standpoint and it has direct flights to LGA/JFK and BOS. The award redemptions seem to be bad, however. I'm caught about whether to stick with United or move most of my flying to Delta/American and sprinkle in Southwest/JetBlue where needed.