Originally Posted by
ArlingtonTraveler
Hi folks, a gentle reminder to folks about how if you use flexibility on paid tickets, you end up with trip credit. If the ticket costs less than your trip credit, there is no remaining charge to put on a credit card. Then you have no trip delay coverage, and in my case it costs me two nights hotel room, and meals for me and my partner thanks to a 14 hour delay from American Airlines.
Did you try arguing that the ticket was eligible since it was essentially paid for with your Amex card?