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Thread: The HUCA Hall of Fame: weirdest/stupidest AC/Aeroplan call centre stories
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Old Nov 16, 2021 | 4:58 pm
  #9  
YOWgary
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Originally Posted by canadiancow
I told you so
It was believable enough that I didn't HUCA *right* away, but not so believable that I didn't HUCA.

I wonder what the cost-benefit delta is between the extra training time required to avoid this nonsense, and the extra 45 minutes an agent had to spend fixing this for me today.
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