We recently flew SVG-CPH on SK, then the following route with TAP: CPH-LIS-OPO-EWR (and return)
We had a planned stopover in Porto of >24 hours (scheduled arrival 16:55, scheduled departure the next day at 18:05)
TP757 from CPH to LIS was slightly delayed so we missed our connection to TP1960 (LIS-OPO). As there was no availability on the next flight we were rebooked onto TP1966, which was subsequently delayed meaning we arrived into OPO 3,5 hours late.
Can we claim delay compensation under EU Regulation 261/2004?
If the stop in Porto was a layover (i.e. less than 24 hours) I think not - but since Porto was a destination I would think so.
If I am reading this correctly it indicates that Porto is a destination?
FARE CALCULATION: SVG SK X/CPH TP X/LIS TP OPO TP NYC404.57TP X/LIS TP X/CPH SK SVG (...)
Finally received payment today (EUR400/pax) for this claim, patience pays off...
Flight:
31 July 2019
Claim sent: 17 September 2019
Claim approved: 10 August 2020
Complaint sent (Livro de Reclamações
): 1 October 2021
Response to complaint: 12 November 2021
Payment: 16 November 2021