FlyerTalk Forums - View Single Post - Segment cancelled during travel due to AC mistake - compensation and process?
Old Nov 15, 2021 | 7:13 pm
  #15  
canadiancow
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Originally Posted by flyerCO
Ticket doesn't have to be reissued in IRROPS, if they properly handle as a flight interruption manifest (FIM) instead.
I have yet to see a FIM under Amadeus, and every change to the PNR aside from eUpgrading requires reticketing.

The old system allowed them to do basically whatever they wanted with coupons. 1A is much more strict. Hence the problem here.
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