FlyerTalk Forums - View Single Post - Error with advanced passenger information
Old Nov 15, 2021 | 12:46 pm
  #9  
:D!
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Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
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Originally Posted by BWBriscoe
Just spoke to BA (after 25 minutes of holding), they said it was optional (so why does it say required on ba.com?!). The agent added the details.

Just went back in to MMB...they're not there. Argh!

Why do BA make this so difficult...?
Providing API is optional, but it is required for you to check in online (and thus, if you don't have status you won't be able to choose your seats except on full fare J/F). If you don't input it then you will have to check in at the airport.
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