I had a stay in 2021 for my wedding. The hard product is up to par for the price and what one should expect from 4S. However, the service is extremely lacking. They don't really care to go out of the way or care to provide timely service out of the usual for a 5 star hotel, despite adequate and timely communication on my part. In some parts of the service, it was actually frustrating to get the run around as if the staff could not be bothered. The restaurant food was mediocre and the service was very slow. The drinks were good however.