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Old Nov 13, 2021 | 5:54 pm
  #6  
BThumme
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Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,588
Booked a trip in FIrst Class, Capital one booked me in a mixed itinerary:


Flights both clearly show first

Yet united shows me a mixed itinerary:



What the heck is this? Not having a good experience with the portal...

EDIT: Called the C1 travel team. They see what I see - should be in first, and they are also (thankfully?) able to see my second leg is in economy, so I'm not crazy. They are going to leave my ticket as is, and try to escalate it internally and they will call me by midnight monday with their solution.

EDIT2: They called me back and fixed it. So word of warning, double check any itineraries you book. Shoutout to Arthur from the C1 travel team.
Last edited by BThumme; Nov 13, 2021 at 7:26 pm
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