Originally Posted by
Chrisnichols
1. Will BAH rebook us into an equivalent hotel / room category for no additional cost? (Because our hotel is closed)
2. If we add on the extra nights, staying 6 in total, for the entire length of the trip, then will we qualify for the double tier points offer? This was booked as a holiday, and as far as I can see this should now meet the t&c’s?
1. Yes and they are usually fairly decent at it.
2. No as for the offer to apply the whole eligible itinerary needs to be booked from the start (have a look at the thread on the promotion which has a lot of complaints from people who booked then added hotel and have been refused the promotion). Here, because your initial booking was not eligible (only 3 nights) adding further nights should not make you eligible. However, you could also, if you wish, cancel the itinerary (given the hotel cancellation that should be eligible for a refund in cash I believe) and make a new booking for what you want for the 6 nights which would then be eligible, but this may of course be more expensive.