FlyerTalk Forums - View Single Post - Decrease in quality of Delta customer service?
Old Nov 12, 2021 | 12:27 pm
  #17  
sydneyracquelle
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Originally Posted by unitedbusiness
Is there anything that hasn’t gotten worse, since the pandemic…. Or am I alone in thinking that most aspects of the Delta experience has dramatically declined from late 2019.
I still find that the vast majority of DL associates I interact with are first class and the overall experience is mostly the same except for on-board refreshments.
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