FlyerTalk Forums - View Single Post - Missed pickup for postpaid rental still charged
Old Nov 12, 2021, 8:14 am
  #10  
IAHtraveler
Moderator: Avis and Rental Cars
 
Join Date: Oct 2006
Posts: 8,033
Originally Posted by seawolf
i would dispute with credit card if Avis turns this into a hassle. It is Avis responsibility to verify the car didn’t leave the lot by pulling their security recordings.
While I agree that this is a pathetic business practice, one must fully think through a charge-back against rental companies. There have been reports of car companies placing customers on DNR lists if a charge-back is filed (even if the renter is fully in the right).
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