Originally Posted by
hkcj
Sadly in both instances an RA was created without me selecting a car. In the most recent instance, the RA was created at precisely the pickup time while I was still in the air.
Wow. This is a stupid practice.
i would dispute with credit card if Avis turns this into a hassle. It is Avis responsibility to verify the car didn’t leave the lot by pulling their security recordings.
The two times I did play around in the app and selected a car resulted in a RA but I was able to call the station and tell them in no uncertain terms I was not even on the premises. They voided out without issue.